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Give up the balancer
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Give up the balancer

  1. In Control Panel, navigate to Network Services → Firewall Load Balancer.
  2. From the balancer menu, select Disable Monthly Payment.
  3. Confirm the disconnection. The balancer will continue to operate until the end of the paid period and will be deactivated afterwards.
  4. If you want to disconnect the balancer before the end of the paid period, create a ticket and specify the desired disconnection date. No money is refunded for the balance of the paid period.